Privacy Policy

1. Information We Collect

When you contact iLocksmith for locksmith services, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and physical address
• Service Information: Details about the locksmith services you request, including location and type of service
• Communication Records: Records of our communications with you, including phone calls, emails, and text messages

2. How We Use Your Information

We use the information we collect to:

• Provide locksmith services to you
• Schedule appointments and dispatch technicians
• Process payments for services rendered
• Communicate with you about your service requests
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our technicians to provide the requested services
• With payment processors to handle transactions
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of customer records
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure communication channels

5. Data Retention

We retain your personal information only for as long as necessary to provide services and for legitimate business purposes. Service records may be kept for accounting and warranty purposes as required by law.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for processing
• File a complaint with relevant authorities

7. Cookies and Website Usage

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect website functionality.

8. Updates to Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions about this privacy policy or how we handle your personal information, please contact us: